Frequently Asked Questions
Answers to our most Frequently Asked Questions
Atlanta, Georgia, USA
We are an e- commerce marketplace where you can discover and shop African brands worldwide.
We take a 10% commission on each transaction. There is also a 2.9% +.30% payment processing fee which is charged by our payment processing partners.
Of course! Feel free to create a new account and shop the marketplace products! You can also sign up for free to become a seller and sell your products.
Our sellers, who ship their products directly, are based all over the world. This means that delivery times will vary from seller to seller. For accurate processing and delivery times, please contact the seller of the product or review the SHIPPING tab listed below the product on the product page. Fulfilled by Ethnic District orders are typically delivered within 3-7 business days.
Whether you’re a buyer, seller or affiliate you can create a new account here.
The seller of the item(s) will be notified, and they will fulfill and ship your order. Once you order has been shipped, you will receive a notification with your tracking info. If you have any issues with your order or need a refund or exchange, contact the seller. For Fulfilled By Ethnic District orders are packaged and shipped by Ethnic District. Please contact Ethnic District Support for assistance.
We have a fulfillment program designed for merchants like you. Please contact us to explore possible shipping solutions.