HOW IT WORKS.

Ethnic District is an online marketplace that allows you to sell your made in Africa and African inspired designs, home decor, publications and gourmet treats to nearly 25 million buyers worldwide.

What you can sell.

Why should I sell on Ethnic District?

We give you access to thousands of customers for you to sell your products to in one central location–potentially increasing your sales by 200%. We save you time and money by handling marketing, payment processing and the technical logistics of running an e-commerce site, so that you can focus on what you do best–making your products and shipping it out to your customers! We are also one of the only online African marketplaces that allows sellers in Africa to receive their payments instantly, without Paypal.

How do I become a seller on Ethnic District?

To start selling on Ethnic District, you will need to apply to become a vendor. If you do not have an account with us yet, you can create one here, please be sure that the “apply to become a vendor” checkbox is selected. If you already have a customer account with us, but would like to become a vendor, please apply here.

What are the requirements for being a seller on Ethnic District?

To be a seller on Ethnic District, you must be 18 years or older. Your products must fit into one of the categories that we offer (African inspired fashion design, home decor, accessories, arts and crafts, beauty and health, textiles, publications, gourmet foods). You must also be the original manufacturer of the products that you offer, a distributor, or an authorized reseller. Last but not least, we ask that you maintain integrity and excellent customer service on this platform. That is how you will make the most sales. That’s it!

What are the fees for selling on Ethnic District?

There is a 10% fee on all transactions. This means that if an order is $100 the seller gets $90 and Ethnic District gets $10. There is also a 2.9% plus $.30 transaction fee from our payment processing partners. Sellers are also responsible for any fees accessed with their payments are paid out. This can include fees from Paypal, Bank Transfer fees, Instant Transfers fees, etc. Besides that, there are no other fees to sell on EthnicDistrict.com.

How do I get paid for selling on Ethnic District?

When a customer places an order, you will be notified of the order via email. You have 2 days to confirm or reject the order. Once the order has been completed, you will receive 90% of the order total, along with any shipping costs and taxes in your Ethnic District Virtual Account within 7 business days. You can view your Ethnic District account balance in your Vendor Dashboard. Seller funds are paid out on the 1st of every month. Seller is responsible for any payment payout fees.

How is shipping handled?

The seller is responsible for shipping. This means that you have to set your shipping costs and ship the item out to the customer. If you need help with setting up shipping or would like to take advantage of our fulfillment services, send an email to: [email protected]

What happens when a customer request a refund or there is a chargeback?

It is always best to reach out to the customer immediately when an issue arises to avoid refunds and chargebacks. If a refund is necessary, the refund amount will be deducted from your Ethnic District account balance.

How can I become a part of ED Events?

We host a variety of Ethnic District events including pop up shops. To take advantage of our revenue generating events, email [email protected] Be sure to include the event name in your subject line.

What happens if I want to close my account?

You can request to delete your Ethnic District customer or vendor account at anytime in your account settings. Please allow up to 30 days for your account to be fully closed for chargebacks and refunds. If there is a balance in your Ethnic District vendor account that hasn’t been paid out, it will be paid out within 30 days from the day your account is marked closed. If a chargeback or refund hits your account after your account has been closed, your payment method on file will be debited for the amount of the refund/chargeback plus any payment processing fees.