Shipping

Thank you for shopping with us! We can’t wait to get your order out to you!

We ship to all 50 U.S. states including Hawaii and Alaska. 

Free Shipping

Items over $75 with coupon code FS75 are eligible for free shipping within the continental U.S. (excluding Alaska, Hawaii, Guam, Puerto Rico, Virgin Islands).

Kente cloth orders are not eligible for free shipping because our kente cloth ships directly to the customer from our manufacturing facility in Kumasi, Ghana.

Free shipping promo cannot be combined with any other coupons or promotional offers. Subject to be changed or discontinued at any time.

Processing Time

Processing time is 1-2 business days. Orders placed on the weekend or on holidays will be processed within the next 2 working business days. Certain items may require additional processing and shipping time. 

Please see estimated delivery date on product page, checkout screen and order confirmation to see when your item is estimated to be delivered. 

Changing Shipping Address After Order Has Been Placed

Please verify your shipping address before you place an order. Once an order has been placed, shipping address cannot be changed. You will need to cancel the order and place a new order.

Shipping Time Frame

After processing, shipping is 3-5 business days within the continental United States

Kente cloth orders ship from Kumasi, Ghana via DHL Ghana Express and takes 3-5 business days for delivery after processing.

 

Shipping Delays

We try our best to get your order out to you as soon as possible, however there may be occasional delays in shipments by the shipping courier due to inclement weather and other unforeseen circumstances. Unfortunately, this is beyond our control. If your order is delayed by the shipping courier, please contact the shipping courier directly.

Shipping to P.O. Boxes and Indirect mailboxes

Fedex does not ship to P.O. Boxes or indirect mailboxes (UPS boxes). Items that weigh more than 5 pounds cannot be shipped to P.O. Boxes.

Shipping to Alaska and Hawaii

Due to the long distance from our fulfillment center to Alaska and Hawaii, shipping to these areas are limited and may be charged the same shipping fees as international shipments.

International Shipping

We no longer offer shipping outside of the U.S.

We hope to re-introduce international shipping again in the future, once we have developed a better infrastructure to be able to handle international demand and logistics.

 

2019 Ethnic District & Postal Holidays
  • Tuesday, January 1 New Year’s Day
  • Monday, January 21 Martin Luther King Jr. birthday
  • Monday, February 18 Washington’s Birthday (observed)
  • Monday, May 27 Memorial Day
  • Thursday, July 4 Independence Day
  • Monday, September 2 Labor Day
  • Monday, October 14 Columbus Day
  • Monday, November 11 Veterans Day
  • Wednesday, November 27 Thanksgiving Company Holiday
  • Thursday, November 28 Thanksgiving Day
  • Tuesday, December 24 Christmas Eve
  • Wednesday, December 25 Christmas Day
  • Thursday, December 26 Christmas Company Holiday
  • Tuesday, December 31 New Years Eve Company Holiday